I Built a 24/7 AI Email Support Agent for My App. Here's the Exact Stack.
Every founder I know has the same problem with email support. In the early days, you handle it yourself. You are fast, you are personal, and you actually know the product. Then you get busier. Response times slip. Users start to notice. You think about hiring someone, but the volume does not justify it yet. So you buy a helpdesk tool, set up some canned responses, and tell yourself you will get to the backlog this weekend. You never get to the backlog.
